Reloading Purchased Office Software
In MyUNIVerse you need to go back to the E-Academy site (Work@uni / Academic Priced Software), then login to the Microsoft site with the credentials you created with Microsoft when you made your purchase, and then reload the software.
The software key you need to reference was in the email that was sent to you at the time of purchase. If you do not have that email, the software key may be available once you login to your account.
If you do not remember your credentials your username is likely your UNI email address and if you do not remember the password there should be a link if you don't remember your password.