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Support Articles

Yes, as long as you are a Student, Faculty, or Staff member.
August 26, 2013
CatID Passphrase Resets April 02, 2014   As the expiration date approaches for your 365 day CatID passphrase it’s time to think about a new passphrase and what systems it affects.  Your...
April 2, 2014
For computer equipment removal instructions please download the PDF below.Download this information
October 10, 2012
We've found that a Chromebook may require that you have a powered HDMI to VGA converter rather than just a dongle to connect to an older VGA only projector or VGA monitor....
November 7, 2013
Update April 10, 2014 :After the most recent Chromebook Operating System update connecting to UNI-WiFi network appears to be working well and is no longer difficult to connect.  Version is 34.0....
April 10, 2014
How to save a PDF as a Word Document using Acrobat Pro March 31, 2014 Acrobat Pro allows you to edit a PDF containing recognizable text.  In addition it also allows you to save a PDF as a Word...
March 31, 2014
If your question pertains to reserving checkout material from Rod Library via the Internet this service is not offered. You may send a suggestion to Rod Library staff at this email address: library@...
July 29, 2010
For Battery Disposal on Campus Contact: Gordon Krueger gordon.krueger@uni.edu Environmental Safety Specialist, Environmental Health & Safety 319-273-3445
July 29, 2010
Send Large Files Want to send someone or a group of people a file that is too large to email?  Internet2 File Sender is a great way to share large files!
July 26, 2013
Setting up Filezilla for Web Hosting1. Open up software2. Select File3. Select Site Manager4. Click on New Site5. Host = sunny.uni.edu   Port 226. Server type: select SFTP using SSH2Click on New...
August 26, 2013
 Please see...http://www.uni.edu/its/directory OrGo to...http://www.uni.edu/itsClick on "About ITS" in the menu bar under the ITS header.Click on the "Staff Directory" in the next menu bar. 
October 9, 2010
Burn-in An image can be burned into an LCD panel if left displayed for an extended period (approximately 24 hours, depending on the image and LCD). However, unlike monitors with a cathode-ray tube (...
August 6, 2010
In google mail click on the cog Select  Settings Under the Settings menu select Accounts Select option Add another email address you own Enter the email address and name you wish to send...
October 5, 2012
For voice mail, you have two options. You can either change your greeting, or change your greeting and shut off your mailbox.
July 29, 2010
Web Page Counter on SUNNY Here is a generic example of a line of code for calling Count from a web page. It may spill over into a second line of text but it is one, uninterupted, "line" of...
August 3, 2010
  Purpose: When you use the Internet to access Web pages, files, images and other downloaded content, your Web browser caches, or stores, information on your computer.  Sometimes this...
February 28, 2014
Sometimes if you have iPad connectivity problems getting to WiFi-UNI you need to have the iPad Forget the network and then reconnect.
March 22, 2013
Basic Requirement: Access to UNI Web Hosting ServiceAll Students, Faculty and Staff can get access to UNI's central UNIX computer, SUNNY. This is where most UNI web pages are stored. To get...
September 3, 2013
Google provided training on "How to Use a Chromebook".
January 24, 2014
***NOTE** - This adds a convenient Calendar Tab to but does not provide All Calendar Functions just the most common ones.  For full calendar you will still need to use the full Google Calendar...
April 15, 2013
Introduction to Mobile PrintInformation Technology Services offers the ability for students, faculty, and staff to print from their own personal devices to university-owned printers (in certain,...
February 11, 2014
There have been issues at UNI where iPads are dropping the WiFi-UNI network and connecting to either UNI-Guest or WiFi-UNI-Help networks. We are recommending you take these steps with the iPad:...
March 22, 2013
e-Business Webpage
September 20, 2011
Link to external page:http://www.madenta.com/
August 3, 2010
Link to external page:http://www.microsys.com/handiw/default.htm
August 3, 2010
Windows XP to Windows 8.1 Migration March 07, 2014   On April 8, 2014, support and updates for Windows XP will no longer be available. This means that any regularly scheduled updates will no...
March 7, 2014
Link to external Page:http://www.nfb.org/tech.htm
August 3, 2010
 
August 6, 2010
In MyUNIVerse you need to go back to the E-Academy site (Work@uni / Academic Priced Software), then login to the Microsoft site with the credentials you created with Microsoft when you made your...
September 19, 2011
To Install on the iPad:1) Go to the Apps Store 2) Search for "AnyConnect Secure Mobility Client" from Cisco 3) Install that App and run it and setup 4) Suggested Description: UNI VPN 5) Server:...
August 26, 2013
To Enable Google multiple calendars:
February 23, 2012
Link to external page:http://www.austin.ibm.com/sns/
August 3, 2010
Due to the explosive virus situations on the Internet, it is imperative that anyone connecting their personal computer to the networks at UNI be running current virus protection software. For more...
September 27, 2010
Link to external page:http://www.apple.com/disability/text.html
August 3, 2010
Link to external Page:http://www.at-center.com/
August 3, 2010
UNI Mobile Print is a service provided by Information Technology Services that lets students, faculty, and staff submit print jobs from their computers, personal or University-owned, on-campus or off...
February 11, 2014
This is the link to get to the UNI email web clients...http://www.uni.edu/email/
July 30, 2010
Useful software downloads are available in the Software & Hardware area of the ITS website.Additional Software Resources:ITS Computer Consulting Center Supported Software List
February 8, 2012
Setting up this procedure may seem a bit long (5 to 30 minutes depending upon your skill level), however, once setup it provides automated backups of critical workstation documents and files. For...
March 21, 2012
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