Key Terms

Chapter 11: Informative Speech

Information Relevance giving the audience a reason to listen by relating the topic to the needs and interests of the audience members
Planned Repetition deliberate restating of a thought in order to increase the likelihood that the audience will understand and remember it
Advance Organizers similar to signposts in that they signal what is coming; they also warn that the information coming is significant
Concrete Words symbols for specific things that can be pointed to or experienced through the senses
Abstract Words symbols for ideas, qualities, or relationships, such as democracy, evil, and love; meanings depend on the experiences and intentions of the persons using them
Descriptors words used to describe something
Contrast Definition explanations used to show or emphasize differences
Synonym a word, phrase, or concept that has exactly the same or nearly the same meaning as another word, phrase, or concept
Antonym word, phrase, or concept that has the opposite meaning of another word, phrase, or concept
Etymology form of definition that traces the origin and development of a word

Chapter 12: Persuasive Speech

Adoption action that listeners demonstrate their acceptance of an attitude, belief, or value suggested by the speaker
Discontinuance action that listeners stop doing something
Deterrence action that listeners demonstrate their acceptance of an attitude, belief, or value by avoiding certain behavior
Continuance action that listeners demonstrate their acceptance of an attitude, belief, or value by continuing to perform a certain behavior
Question of Fact question that asks what is true and what is false
Question of Value question that asks whether something is good or bad, desirable or undesirable
Question of Policy question that goes beyond seeking judgmental responses to seeking courses of action
Credibility believability based on the audience's evaluation of you as a speaker
Trustworthiness audience's perception of the speaker's reliability and dependability
Charisma Appeal
Logical Appeal attempt to move people to action through the use of evidence and proof
Deductive Reasoning sequence of thought that moves from general information to a specific conclusion (generalization)
Causal Reasoning sequence of thought that links causes with effects
Emotional Appeal attempt to move people to action by playing on their feelings
Fallacy arguments that do not follow the rules of logic and therefore are not believable
Questionable Cause common fallacy that occurs when a speaker alleges something that does not relate to, or produce, the outcome claimed in the argument
ad Hominem attacking a person rather than an argument
Red Herring fallacy in which irrelevant information is used to divert attention away from the real issue
Hasty Generalization common critical thinking fallacy in which the speaker doesn't have sufficient data and thus argues or reasons from a specific example