Key Terms

Chapter 9: Organizing & Outlining

Organizing arranging of ideas and elements into a systematic and meaningful whole
Body main content of a speech that develops the speaker's general and specific purposes
Main Points principal subdivisions of a speech
Time-sequence Pattern order of presentation that begins at a particular point in time and continues either forward or backward, also known as chronological
Spatial Pattern order of presentation in which the content of a speech is organized according to relationships in space
Topical Pattern order of presentation in which the main topic is divided into a series of related subtopics
Problem-solution Pattern order of presentation that first discusses a problem and then suggests solutions
Cause-Effect Pattern order of presentation in which the speaker first explains the causes of an event, problem, or issue, and then discusses its consequences
Motivated Sequence pattern of organization specifically developed for persuasive speaking that combines logic and practical psychology; five steps involved are: attention, need, satisfaction, visualization, and action
Transitions phrase or word used to link ideas
Signposts word, phrase, or short statement that indicates to an audience the direction a speaker will take next
Internal Previews short statements that give advance warning, or preview, of the point(s) to be covered
Internal Summary short review statement given at the end of a main point
Introduction opening statements that orient the audience to the subject and motivate them to listen
Credibility speaker's believability based on the audience's evaluation of the speaker's competence, experience, and character
Conclusion closing statements that focus on the audience's thoughts on the specific purpose of a speech and bring the most important points together in a condensed and uniform way
Outlining arranging materials in a logical sequence, often referred to as the blueprint or skeleton of a speech, and writing out that sequence in a standardized form
Preliminary Outline list of all the main points that may be used in a speech
Full-content Outline detailed skeleton of a speech with all main and secondary points written in complete sentences
Presentational Outline condensation of the full-content outline that aids delivery by minimizing detail and listing key words and phrases in place of full sentences

Chapter 10: Delivery

Ethics an individual's system of moral principles
Plagiarism the use of another person's information, language, or ideas without citing the originator or author, thus making it appear that you are the originator
Speech Anxiety the fear of speaking before an audience; also known as stage fright
Communication Apprehension the most severe form of speech anxiety in which people cut themselves off from most, if not all, communication with others
Systematic Desensitization technique in which relaxation is associated with an anxiety-producing situation
Impromptu Delivery the delivery of a speech with little or no formal planning or preparation
Manuscript Delivery delivering a speech word for word
Memorized Delivery he delivery of a speech that is memorized in its entirety, usually from a word-for-word script
Extemporaneous Delivery the delivery of a carefully prepared and researched speech from notes with a high degree of spontaneity
Vocal Quality overall impression that a speaker's voice makes on his or her listeners
Intelligibility the degree to which an audience can hear and understand the words the speaker says
Vocal Variety the combination of rate, force, and pitch variations that add to a speaker's overall vocal quality
Rate speed at which a speaker speaks
Force intensity and volume level of the voice
Pitch how low or high the voice is on a tonal scale
Gestures movements of the head, arms, and hands to help illustrate, emphasize, or clarify a point
Facial Expressions configurations of the face that can reflect, augment, contradict, or be unrelated to a speaker's vocal delivery
Eye Contact the extent to which a speaker looks directly at audience members
Presentational Aids materials and equipment, such as diagrams, models, real objects, photographs, tables, charts, graphs, and computer-generated materials, that speakers may use to enhance to content of the speech as well as the delivery