We are currently moving the ITS website to Drupal, the university supported content management system.
Phase one included removing the divisional "silos" of information to make it easier to find support and service information.
Phase two (In progress) includes an alert and scheduled maintenance system which will automatically notify the correct tech mailing list based on level of impact based on the IT Communication Plan Guidelines.
This will be finished after CAS authentication for Drupal sites is completed.
In 2009 UNI began implementation of Peoplesoft to support our student system needs. This included the following go lives:
MyUNIverse PeopleSoft Portal (May 2010)
Online Application for Admission (June 2010)
Admissions back office (July 2010)
Customer Relations Management (July 2010)
Enterprise performance management (January 2011)
Financial Aid (January 2011)
Student Registration (April 2011)
Academic Advising (April 2011)
Student Finance (July 2011)
Final student records conversion (August 2011)
As with any project following final implementation there were a variety of outstanding issues. For continued updates on upgrades and post implementation issues see the official SIS Project website.
The credit card industry imposes a security standard called PCI DSS (Payment Card Industry Data Security Standard). Network Services and Business Operations staff were heavily involved in the design, implementation, verification, and security of a new environment used exclusively for cardholder data. Meeting PCI DSS requirements created the need for a separate network that included: additional servers, network gear, and other equipment used in a highly secure manner to protect cardholder data and meet PCI DSS requirements. PCI compliance also impacts business processes for all departments accepting credit cards as a method of payment. This project was completed October 1, 2010. The new environment requires ongoing maintance. Staff will continue to be involved as PCI DSS requirements are ammended and as new merchants are added to the campus community.
Protected health information (PHI) is regulated by the Health Insurance Portability and Accountability Act (HIPAA) among other regulations. PHI is found in more places than just the Student Health Center, but in offices such as Athletics, Student Disability Services, and the Counseling Center. The security office within ITS-NS works with all offices on campus that access or store PHI. Together, we protect the confidentiality of PHI and meet the requirements of HIPAA and other privacy and health regulations.
This process will be looked at throughout the school year.
Thanks to ARRA funding Network Services started the process of expanding wireless coverage for instructional areas. The initial focus has been on 150 traditional classrooms and has involved the installation of conduit, cable and a new generation of wireless access points. These access points support a wide variety of wireless standards (802.11 A/B/G/N) and are capable of supporting 20 simultaneous connections. We expect to complete installation in these classrooms in early fall.
The second phase of this project will be to take a look at coverage within instructional laboratories across campus. We will continue the process of installing additional access points to serve these locations through the remainder of this academic year. This phase of the project will be funded by Student Technology Fees.
In May of this year an ad hoc group of students, faculty, and IT staff was put together to evaluate the possibility of outsourcing UNI student email to either Microsoft Live@EDU or Google Applications for Education. In order to better understand student need and the capabilities of these vendors this group has surveyed students, developed a rather extensive set of questions provided both vendors and has participated in multiple webinars demonstrating capabilities.
Any outsourcing of student email will preserve UNI identity (UNI.EDU) and will be managed and supported by ITS staff. We expect to make a recommendation concerning outsourcing of student email in early fall.steve
This year ITS will begin the upgrade of the wired portion of our computer network that supports 63 computer labs managed by ITS, Colleges and the Library. This project will involve upgrading fiber optic cable into 25 buildings across campus and the installation of network switches and routers that will support multi-gigabit transmission speeds. Due to the construction required and the size of this project we anticipate beginning in earnest in spring 2011 and should be completed by summer 2012. Following completion of the computer labs we will evaluate network capabilities of student kiosk machines and other student access machines located in various departments. Update 4/9/12 all student computer devices devices have been upgraded with the exception of the College o Business which requires to internal fiber infrastructure. A proposal has been created for the next phase to focus on network equipment supporting student wireless access. CBA switches were completed by 9/1/12.
The Department of Residence and ITS Network Services have begun planning for wireless coverage in all UNI residence halls. This past year was spent evaluating technology and conducting site surveys. The plan calls for wireless access points that will operate in both the 5gHz and 2.4 gHz spectrums supporting 802.11 A, B, G and N standards. This project will have a significant construction component with upgrades to fiber optic cabling feeding each residence hall, copper cabling connecting feeding each access point and a high speed wired backbone that will support 10Gb transmissions. Construction is expected to begin in summer 2011 with completion in fall 2012.
ePortfolios have been in use at UNI for a number of years in various formats. ITS-Educational Technology has provided support for an ePortfolio system integrated with the eLearning system since 2006. Due to limitations with that system, a review of ePortfolio systems was conducted beginning in 2008. In Spring 2010 a decision was made to adopt ifolio, an eportfolio system developed by the University of Iowa. ifolio is in a pilot stage this year. Several programs are interested. For more information on ifolio or eportfolios in general, visit the ePortfolios at UNI web site. To learn more about the process to begin using ifolio click on the "Getting Started with ifolio" tab.
Update: As of Spring 2012, iFolio is being used by one program in the College of Education, Post-Secondary Education: Student Affairs.
Our UNI campus network, which spans every academic building on campus, is migrating to a new network topology. This change is being driven by several factors chiefly the scheduled demolition of Baker hall, which is currently the center of our fiber topology. This migration will free scarce IP addresses to enable our next generation network refresh designed to improve network performance, reliability and security. The first phase of the project is to coordinate the subdivision of the UNI campus subnet. In conjunction with the subdivision we will coordinate migration of devices in the lower half as well as assign a new gateway address and subnet mask to all campus network devices. The second phase involves migrating campus buildings to dedicated subnets begins in May '12. In conjunction with these efforts ITS is installing and migrating to a new fiber plant, in preparation for the Baker demolition. Additional details and resources concerning the project can be found on the ITS Network Engineering support site. All buildings have been migrated with the exception of one special network which spans multiple buildings.
During Fall 2011 ITS migrated UNI faculty and staff into the UNI Google Apps domain. Applications that were initially available to UNI faculty and staff included Gmail, Google Sites, Google Calendar and Google Documents. The migration was completed in November of 2011. On May 7, 2012 the Oracle Calendar system that currently supports faculty and staff personal calendars will be retired. Google Calendar will become the official calendar for UNI faculty and staff scheduling on that day. Details on Calendar migration are available at http://www.uni.edu/google/calendar_migration.html.
ITS Networks Services is working with Facilities Planning and the new occupants of Bartlett to plan and execute the migration of voice and data services. Preparations have been made for voice service as well as wired and wireless service. Moves will begin 12/02/13 and the last day for moving out of Baker Hall is 1/10/14. We plan to move service for over 200 occupants in concert with the assigned office move date.
- Not all voice and data jacks are live in Bartlett. ITS-Network Services will indicate "live" voice and data jacks by providing a patch cord connected to the wall outlet.
- It is your responsibility that phone handsets are moved and are connected in their new location. Phones can be boxed and addressed for movers or carried with you.
- Voice service is scheduled to move in concert with the assigned office move date.
- If there are issues with data service, please contact your college IT staff. Requests to relocate an existing phone service should be directed to department support staff.
- We are also working with your IT staff on identifying projectors, screens, displays/TV, and other multimedia needs for those areas still lacking such. This equipment will be ordered and installed in the next few months.
- High speed WiFi is now ready throughout Bartlett.